Privacy Policy

Your privacy is important to us. Learn how Lofingo Pvt. Ltd. collects, uses, and protects your information.

Effective Date: January 1, 2024
Last Updated: November 23, 2025

Table of Contents

Company Information

Company: Lofingo Pvt. Ltd.

Location: Greater Noida, Uttar Pradesh, India

Service: Software-as-a-Service (SaaS) platform for automated website and mobile application creation

By accessing or using our Service, you agree to this Privacy Policy. We are committed to protecting your personal information and your right to privacy.

1. Information We Collect

1.1 Personal Information Provided by You

  • Full Name
  • Email Address
  • Phone Number
  • Company Name (if applicable)
  • Billing Address / Payment Details (processed via secured third-party provider)
  • Login Credentials (encrypted)

1.2 Usage & Technical Data

We automatically collect:

  • IP Address
  • Device Type
  • Browser Type
  • Operating System
  • Time zone & location (approximate)
  • Pages visited, actions performed
  • Session logs and crash reports

1.3 Project & Content Data

Since you build digital products on our platform:

  • Designs, templates, features selected
  • Uploaded images, files, content, text
  • Website/app configuration details

These are stored securely and used only to operate the Service.

2. How We Use Your Information

We use your information to:

Create & manage your user account
Process payments and generate invoices
Deliver our core service (website/app building automation)
Provide customer support
Improve platform performance, templates, and features
Send important updates, security notices, and service-related communication
Prevent fraudulent activities & enforce legal terms
Analyze usage to enhance UI/UX and user experience

We never sell or rent your personal data.

4. How We Share Your Information

4.1 Service Providers

Trusted partners who support:

Payment processing
Cloud hosting & servers
Email delivery
Analytics & logging

All partners follow strict confidentiality and data-protection practices.

4.2 Legal & Compliance

We may share data if required to:

  • Comply with law or court orders
  • Respond to government requests
  • Protect rights, safety, and fraud prevention

We do not sell personal data to advertisers or third parties.

5. Data Security

We use industry-standard security measures:

🔒

SSL Encryption (HTTPS)

Secure data transmission

🔑

Encrypted Password Storage

Protected credentials

👥

Role-Based Access Control

Limited data access

🛡️

Firewalls & Monitoring

Continuous protection

🔍

Regular Security Audits

Ongoing assessment

📊

Data Backups

Recovery systems

Note: However, no digital transmission is 100% secure. You use the Service at your own risk.

6. Data Retention

We retain your data:

Active Account Period

As long as your account is active

Post-Deletion Period

For up to 12 months after account deletion (logs, backups, invoices—if required by law)

Project Data

Website/app files may be deleted earlier upon your request

7. Your Rights

Depending on applicable laws (GDPR/DPDP India), you have rights to:

👁️

Access your data

Request a copy of your personal information

✏️

Correct inaccurate information

Update or fix your details

🗑️

Request deletion

Remove your data from our systems

⏸️

Restrict processing

Limit how we use your data

📦

Export your data

Data portability in standard format

🚫

Withdraw consent

Opt-out of marketing communications

To exercise these rights, email us at support@lofingo.com

8. Cookies & Tracking Technologies

We use cookies to:

Maintain sessions and keep you logged in
Save your preferences and settings
Analyze traffic and user behavior
Improve UI/UX and personalization

Users can control cookies from browser settings.

9. Third-Party Links

Our platform may link to third-party tools or plugins. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party services you access through our platform.

10. Children's Privacy

Our Service is not intended for users below 13 years of age. We do not knowingly collect data from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. International Data Transfers

Your data may be stored or processed on servers located:

In India
Outside India (AWS, Google Cloud, Azure regions)

All transfers follow standard data-protection requirements.

12. Changes to This Policy

We may update this Privacy Policy occasionally. Changes become effective when posted. We will notify users about major updates via:

Email notifications
Dashboard alerts

13. Contact Information

Get in Touch

Lofingo Pvt. Ltd.

Greater Noida, Uttar Pradesh, India

Questions About Your Privacy?

Our team is here to help. Contact us anytime for privacy-related inquiries.